№ 7/2017

Fìnansi Ukr. 2017 (7): 116–128https://doi.org/10.33763/finukr2017.07.116

SCIENTIFIC DISCUSSIONS

WAWAK Tadeusz ¹

¹Jagiellonian University
OrcID ID : https://orcid.org/0000-0001-8291-9325

Major factors determining the quality of management in universities

The article defines and studies the main factors of the management quality in higher education institutions (НЕІs), primarily universities, in the context of globalization, European integration and the shortage economy of Ukraine. The research is conducted on the theoretical and methodological foundations of a systemic and institutional approach to the quality of management and its improvement in higher education institutions. It is justified that management and the concept of quality management are based on scientific management and the art of management, which includes goal-setting and decision-making. It is shown that the management quality paradigm plays an important role in ensuring the organization, development, success of the university's activity and suggests considering
the quality of management in higher education as a consequence (result) of synergy, the interaction of the knowledge and skills of the manager (executive), their talent and personal inclinations, including management intuition necessary for the adoption and implementation of relevant decisions. Management quality is defined as a satisfaction level as a result of the provision of management services to meet the needs and expectations of the organization and its internal and external stakeholders. Consideration of the principles and objectives of HEIs functioning in the context of globalization and European integration logically and actually precedes the disclosure of management quality factors. Providing these institutions with resources and their use are treated as a criterion for classifying the quality factors for university management. The following are analyzed in detail: human resources in higher education as a key factor for ensuring the quality of management; fixed assets of НЕІs (including their turnover period); development and implementation of educational programs and publications of researchers; financial support of the quality of scientific and educational processes, etc. The specifics of universal quality management factors in higher education institutions are revealed under very limited resource. In this context, a number of discussion points are given regarding the current situation in higher education in Ukraine.

Keywords:universities, quality of management, factors of management quality, self-finance of university development, shortage economy, globalization, European integration.

JEL: F60, I23, I28.

Wawak T. . Major factors determining the quality of management in universities / T. Wawak // Фінанси України. - 2017. - № 7. - C. 116-128.

Article original in Ukrainian (pp. 116 - 128)

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